| RESPONSIBILITIES OF ICT UNIT |
| | - Responsible for ICT governance and formal controls over IT systems
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| | - To Prepare ICT budget, project, strategic and network capacity planning
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| | - To enforce and updating of IT policies (compliant to Auditor General)
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| | - Liaise with ICT Service Providers and Vendors
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| | - Management of Service Level Agreements (SLA)
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| | - To supervise all related ICT projects
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| | - Legalization of all software
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| | - Updating and maintain ICT disaster recovery plans
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| | - Responsible for support and maintenance of IRUWASA systems
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| | - To maintaining the standards for server installations and applications
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| | - Support, maintain and monitoring of all application/file servers
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| | - To administer and support of the LAN/WAN infrastructure
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| | - To support and maintain Active Directory end users
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| | - Responsible for procurement of new hardware and software
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| | - To enhances Service Delivery using information and computing.
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| | - To ensuring the integrity of data, improving Services Delivery, and fostering a bright technological future for IRUWASA
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| | - To improve and enhance the ICT platform in alignment with the need for business to have higher productivity.
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| | - To ensure that the business objectives of delivering services to the customers are met
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